Who we are
TelPOS ERP operates TelPOS Bulk SMS, including the mobile application with package name app.telposlite.sms, the web portal, and the central multi-domain account service. Questions can be sent to info@telpos-lite.app.
Information we collect
Account and business information
We collect the name, business name, username, email address, telephone number, country, region and city provided during registration or account administration. We process authentication credentials securely and do not store a readable copy of your password.
Contacts and messaging data
If you enable phone-contact permission, the app can read contact names, phone numbers and optional email addresses on your device. Access is off by default. Contacts are uploaded only when you select them and confirm synchronization. We also process recipient lists, message content, templates, sender IDs, campaigns, schedules, replies, opt-outs and delivery status so the requested messaging service can operate.
Device, security and service data
We may process device platform, app version, device label, locale, time zone, session and login-security information, IP-derived security signals, diagnostic errors and service activity. We use this information to secure accounts, route multi-domain ERP logins, diagnose faults and maintain delivery records.
Billing and verification records
We process plan, balance, invoice, payment-status and transaction reference information. Payment providers process payment instruments under their own privacy terms. Sender-ID verification may require business documents selected by the user.
How we use information
- create, verify and secure accounts;
- send SMS or WhatsApp messages requested by users and report delivery status;
- synchronize contacts and connect authorized TelPOS ERP workspaces;
- manage sender IDs, subscriptions, balances, billing records and support;
- send registration, verification, login-security, campaign and service emails;
- prevent fraud, abuse, spam and unauthorized access; and
- comply with legal, tax, telecommunications and regulatory obligations.
Sharing and service providers
We disclose only the information needed to service providers acting for TelPOS, including hosting, email, payment, SMS, WhatsApp and delivery-status providers. Recipient numbers and message content are transmitted to the selected messaging provider to perform a send. We may disclose information when required by law, to protect users or the service, or as part of a properly governed business transfer. We do not sell personal information or use it for third-party behavioral advertising.
Security and retention
Data is encrypted in transit using HTTPS. Mobile session tokens use encrypted device storage. Access is restricted by account, business, tenant and role. We retain active-account information for service delivery; security and delivery logs for a limited operational period; and payment, fiscal, dispute or regulatory records for the period required by applicable law. When no longer required, information is deleted or anonymized.
Your choices and account deletion
You can deny or revoke phone-contact permission in the app or Android settings. You can correct account information through your workspace or support. To delete an account and associated app data, use the public account deletion request page. We verify ownership before deletion. App-specific profile, session, imported-contact, template and campaign data is deleted or anonymized, except information that must be retained for legal, security, fraud-prevention, payment, dispute or regulatory reasons.
Children
TelPOS Bulk SMS is a business communication service and is not designed for children. We do not knowingly collect personal information from children through the app.
International and multi-domain processing
Authorized TelPOS ERP domains may process workspace data while the central TelPOS service performs secure domain discovery. Providers may process information in other countries subject to contractual and legal safeguards.
Changes and contact
We may update this policy when the service or law changes. The effective date above identifies the current version. Contact info@telpos-lite.app for privacy questions or complaints.